TERMS & CONDITIONS
Effective: 28 September 2026
1. SELLER AND CONTACT
Dan Arcus — artistic activity operated through Productions Associées ASBL
Productions Associées ASBL
Rue Coenraets 72
1060 Brussels
Belgium
Enterprise no. 0896.755.397
VAT BE 0896.755.397
Email: contact@danarcus.com
Telephone: +32 489 40 95 40
Studio visits and collection are by appointment only.
2. ARTWORKS AND AVAILABILITY
Artwork listings describe the work and, where applicable, its medium, dimensions, edition status and presentation.
Colours displayed on a screen may vary slightly from the original artwork.
Works marked Sold or otherwise unavailable cannot be purchased. No artwork will be substituted without the buyer's agreement.
Purchase of an artwork does not transfer copyright, reproduction or other intellectual-property rights unless separately agreed in writing.
3. PURCHASE ENQUIRIES AND CONCLUSION OF SALE
Selecting Enquire to Purchase or otherwise sending an enquiry is nonbinding. It does not place an order, reserve an artwork or create an obligation to pay.
Following an enquiry, availability, delivery arrangements, applicable taxes where relevant and the total price are confirmed in writing.
A sale becomes binding when the buyer expressly accepts the final written offer and its terms. Payment is then made using the agreed method.
4. PRICES AND PAYMENT
Prices displayed on the website are in euros unless stated otherwise.
Depending on the agreed transaction, payment may be made by PayPal, bank transfer or cash for an agreed Brussels collection, subject to applicable law.
For an agreed bank transfer, an artwork may be provisionally reserved for five business days from the payment instructions. Dispatch takes place after cleared payment.
Any delivery charge and other amount payable as part of the sale is confirmed before the buyer accepts the offer.
5. DELIVERY AND COLLECTION
Shipping arrangements are described in the Shipping & Delivery Policy.
Preparation, dispatch and delivery timing are agreed in writing before purchase, taking account of the artwork, packing, destination and carrier. Dispatch follows cleared payment. Statutory delivery rights remain unaffected.
The agreed delivery method, cost and estimated delivery period form part of the written offer.
Collection in Brussels is available by appointment.
For international deliveries, import duties, taxes or clearance charges may apply. Where relevant, responsibility for these charges is clarified before the sale is concluded.
6. WITHDRAWAL AND RETURNS
We do not offer a voluntary return or exchange right beyond applicable statutory consumer rights.
Where the statutory right of withdrawal applies to a distance sale, the consumer may withdraw without giving a reason within 14 days after receiving the goods.
Withdrawal may be communicated by a clear statement sent to contact@danarcus.com or to the registered seller address above. The model form at the end of these Terms may also be used, but is not compulsory.
The artwork must then be returned within the applicable statutory period.
For a change-of-mind withdrawal, the buyer bears the direct cost of return where this has been disclosed before purchase. Where an artwork cannot normally be returned by post, the relevant cost or a reasonable estimate will be communicated before the sale is concluded.
The artwork must be suitably protected for return. Handling beyond what is reasonably necessary to inspect it may result in a deduction for diminished value where permitted by law.
Where withdrawal is valid, reimbursement is made in accordance with applicable law.
We may withhold reimbursement until the artwork has been received back or until sufficient, verifiable evidence from an established postal or transport service shows that the artwork has been returned to the specified destination, whichever occurs first.
A shipping label, booking confirmation or unverified screenshot is not by itself sufficient evidence of return. Evidence must identify the sender, destination and return shipment.
Where the artwork is received before reimbursement is processed, its identity and condition will be checked and any lawful deduction for diminished value may be applied.
Suspected fraud, substitution or manipulation of a return will be documented and may be referred to the relevant payment provider or competent authorities.
Where required by law, reimbursement includes the cost of the least expensive standard outbound delivery offered for the purchase. Additional costs resulting from a more expensive delivery method expressly chosen by the buyer are not reimbursed where the law permits.
A statutory exception may apply to genuinely bespoke or personalised commissions. Where relevant, this will be stated before the contract is concluded.
7. DAMAGE AND LEGAL GUARANTEE
If an artwork arrives damaged, incorrect or otherwise does not conform to the contract, please contact contact@danarcus.com as soon as reasonably possible.
Photographs of the artwork and packaging may help us assess transport damage.
Applicable statutory conformity and consumer-guarantee rights remain unaffected. Remedies are provided in accordance with applicable law. Because original artworks are unique, replacement with an identical work may not always be possible.
These rights are separate from change-of-mind withdrawal.
8. INTELLECTUAL PROPERTY
All copyright and reproduction rights in the artwork and images remain with the relevant rights holder unless expressly transferred in writing.
Purchasing a physical artwork does not give permission to reproduce, publish, commercially exploit or create derivative works from it.
9. COMPLAINTS AND APPLICABLE LAW
Questions or complaints may be sent to contact@danarcus.com.
We will seek to resolve complaints within a reasonable period.
Where applicable, consumers may also obtain information from the Belgian Consumer Mediation Service.
These Terms are governed by Belgian law, without depriving consumers of mandatory protections available under the law applicable to them.
10. PRIVACY
Personal information is handled in accordance with our Privacy Policy.
MODEL WITHDRAWAL FORM
Use this form only if you wish to withdraw from an eligible contract. A clear written statement containing the same information is also valid.
To:
Dan Arcus — artistic activity operated through Productions Associées ASBL
Rue Coenraets 72
1060 Brussels
Belgium
contact@danarcus.com
I/We hereby give notice that I/We withdraw from the contract of sale of the following goods:
Artwork / order:
________________________________
Ordered on / received on:
________________________________
Name:
________________________________
Address:
________________________________
Date:
________________________________
Signature, only if submitted on paper:
________________________________